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In today’s hyper-dynamic business landscape, CIOs and Digital Leaders are exploring the fascinating intersection of Artificial Intelligence (GenAI) and different dimensions of the enterprise context. The transformative potential of GenAI ranges from enhancing customer experiences to streamlining processes and revolutionizing business models. Beyond these direct benefits, GenAI is also emerging as a pivotal tool for managing sustainability, promoting cross-functional collaboration, and more.
Modern AI is emerging as a powerful, general-purpose, broadly applicable technology. Therefore, the C-suite should have a broad view of the potential business impact of Artificial Intelligence.
Artificial Intelligence (GenAI) has the potential to impact many aspects of enterprises, especially in terms of six key elements: processes, business process management, transformation, solutions, business models, and innovation management.
Until now, enterprises have considered Artificial Intelligence as a tool contributing to the digital strategies and value chain. But what if sometime in the future AI is no longer a mere contributor to the value chain, but rather it is the value chain?
GenAI is giving rise to an entire ecosystem, from hardware providers to application builders, that will help bring its potential for business to fruition.
While CIOs and Digital Leaders continue to drive transformation and bring together the digital capabilities needed to help their organizations grow and thrive in this age of GenAI, parallelly they need to steer their digital strategies by harnessing the power of data, cloud and intelligent automation, modernization of core technology, capitalizing on new technology, automate operations, fuel business growth with a focus on enhanced customer and employee experiences, and more importantly build digital talent and culture.
This year CIO CROWN 2024 will take a 360 view of the digital strategies and business perspectives in the age of GenAI.
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